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Privacy Policy

Last updated [May 02nd, 2024]

This Privacy Policy (”Policy”) is an integral part of and must be read in conjunction with the website Terms and Conditions. We may make changes to the Privacy Policy from time to time. We will notify you of any material changes by sending you an email, posting a notice on the home page of the Website, or posting a notice in your account. If you receive notification of a change in our Privacy Policy, you should review the new policy carefully to ensure you understand our practices and procedures.

INTRODUCTION

When you visit our website www.aflat.co (“Site”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have concerning it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site and our services.

ABOUT US

At aflat.co, we offer you a meticulously designed website where we offer you a rental marketplace where tenants and landlords can find each other with cutting-edge technology to make the search, screening and renting process convenient and smooth. We are located in the United States. Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

  • Name and Contact Data: We collect your first and last name, current address, email address, and other similar contact data.
  • Credentials: We collect username, passwords, password hints, and similar security information used for authentication and account access.
  • Rental history and other relevant information you provide to us such as income, pets, smoking status, etc.
  • Rental history and other relevant information you provide to us such as income, pets, smoking status, etc.
  • Identification information such as drivers license, pay stubs, and other documents you provide.
  • Information associated with a property listing or landlord account.
  • Credit information and social security number when you direct us to obtain your credit report.
  • Information available from publicly available records.
  • Payment history and communications with landlords or tenants made through our Services.
  • Usage information automatically collected when you access our Website or Services.
  • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
  • Any other information you provide us.

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. If you access our site with your mobile device, we may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties.

We use your personal information for the following purposes:

  • To Send Administrative Information to You. For our business purposes and/or legal reasons, we may use your personal information to send you administrative information, product or service updates, and information about changes to our terms, conditions, and policies.
  • To Protect Our Site. For business purposes and/or legal reasons, we may use your information as part of our efforts to keep our Site safe and secure. This includes fraud monitoring and prevention.
  • To Enable User-to-User Communications. With your consent, we may use your information to enable user-to-user communications.
  • To Enforce Our Terms, Conditions, and Policies. We use your information to enforce our terms, conditions, and policies for our business purposes and as legally required.
  • Respond to Legal Requests and Prevent Harm. We may need to inspect the data we hold to respond to legal requests, including subpoenas. We do this to prevent harm, investigate potential violations of our policies, address fraud, and respond to situations involving threats to safety, illegal activities, or litigation in which we are involved.
  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Site, products, services, marketing, and experience.

    We only share and disclose your information in the following situations:

  • Compliance with Laws. We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
  • Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to our Site and other websites that are contained in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you.
  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
  • Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Site) or otherwise interact with public areas of the Site, such personal information may be viewed by all users and may be publicly distributed outside the Site in perpetuity. If you interact with other users of our Site and register for our Site through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Site, and view your profile.

We utilize Stripe as our payment processor to facilitate and manage transactions on our website. When you make a purchase, your payment information is securely processed by Stripe. Stripe employs robust security measures to protect your data and is compliant with relevant data protection laws such as the GDPR. They ensure encrypted storage of your payment information. For more information on how Stripe handles your data, please review their policies:

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that website to recognize your browser. Cookies may store unique identifiers, user preferences, and other information. When you visit our Website we send one or more “cookies” to your computer or other device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Website features or services may not function properly without cookies. We use cookies to improve the quality of the Website and Services, including to store user preferences, to track user trends, and to provide relevant advertising to you.

Rental Agreement Details Data Collection

We collect information necessary for facilitating rental agreements. This includes personal details, preferences, and documentation essential for lease agreements and identity verification. Collected data is used to match landlords and tenants, enabling communication and ensuring compliance with rental regulations. Information collected during the rental agreement process is retained for the duration necessary to maintain the agreement. Upon termination, data is securely deleted or anonymized unless legally mandated otherwise.

Background Checks

At www.aflat.co, we facilitate tenant-initiated background checks through a trusted background check API service for accessing information such as credit history, criminal records, and eviction records. All information retrieved is securely managed and stored by our trusted background check API service. The entire process of background checks initiated by tenants, including data collection, handling, and storage, is conducted by our background check API service, adhering to stringent data protection and privacy standards.

We may transfer, store, and process your information in countries other than your own. Data protection laws in these countries may be different from those in your country of residence. Your agreement to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law.

Access to Your Personal Information

You may at any time review or change the personal information in your account or terminate your account by:

  • Logging into your account settings and updating your account.
  • Contacting us using the contact information provided below. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Opt-out

You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at info@aflat.co to be removed from our mailing list.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.
  • Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Yes, we will update this policy as necessary to stay compliant with relevant laws.

If you have any questions or comments about this policy, you may email us atinfo@aflat.co.

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request by contacting us at info@aflat.co. We will respond to your request within 30 days.

Supplemental Notice for California Consumers

Shine the Light. Under California’s “Shine the Light” law, California residents who provide Personal Information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared that information for the immediately prior calendar year (e.g., requests made in 2020 will receive information regarding 2019 sharing activities).

To obtain this information, please send an email message to info@Aflat.co. with “Shine the Light Request” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

California Consumer Privacy Act (“CCPA”). The CCPA provides certain rights to California residents regarding their Personal Information. A California resident has the right to request that Aflat.co disclose certain information, including: (1) the categories of Personal Information it has collected about that California resident, (2) the categories of sources from which the Personal Information is collected, (3) the business or commercial purpose for collecting or selling the Personal Information, (4) the categories of third parties with whom www.Aflat.co shares Personal Information, (5) the specific pieces of Personal Information it has collected about that resident, and (6) the categories of Personal Information that www.Aflat.co has sold about that resident and the categories of third parties to whom that information was sold.

A California resident has the right to request that Aflat.co delete their Personal Information. A California resident also has a right to “opt-out” of the sale of that resident’s personal information. Finally, a California resident has the right not to be discriminated against for exercising their privacy rights under the CCPA. Provided, however, that the CCPA does not prohibit Aflat.co from offering financial incentives, different prices, rates, levels or qualities of goods or services for the collection of personal information if that price or difference is directly related to the value provided by the consumer’s data.

To submit a request to exercise your rights as a California resident, please email to info@aflat.co, with the subject line “CCPA Consumer Request.” You may designate an agent to submit requests on your behalf by emailing info@aflat.co with the header “Designated Agent – CCPA Consumer Request” and including that person’s contact information.