www.aflat.co (“website”) owned and managed by Aff Flat Inc (“we,” “us,” or “our”). We operate this website, including any subdomains, mobile applications, or other extensions (collectively, the “Website”).If you do not agree to the Terms and Conditions, then you must not access or use the Website and you are not authorized to do so.
We offer you access to our services through our “website” (defined below) subject to the following Terms of this agreement, which may be updated by us from time to time with or without notice to you. By accessing and using this Website, you acknowledge that you have read, understood, and agree to be lawfully bound by these Terms and Conditions and our Privacy Policy, which are hereby incorporated by reference (collectively, this “Agreement”). In case you do not agree with any of these terms, then please do not use the Website.
At www.aflat.co, we offer you a meticulously designed website where we offer you a rental marketplace where tenants and landlords can find each other with cutting-edge technology to make the search and renting process convenient and smooth.
We reserve the right, at our discretion, to change, modify, add to, or remove portions of the Terms (collectively, “Changes”), at any time. We may notify you of changes by posting a revised version of the Terms incorporating the changes to our Website. Your continued use of the Site following the posting of changes will mean that you accept and agree to the Changes.
For accessing the website and using certain resources, you may be required to provide specific information and establish an account.
Our log-in/registration is made either by phone number or email where we send a six-digit text verification on the phone number or by email, for code verification.
When you create an account, we collect registration-related information such as name, address, e-mail, and phone number. Once you submit the required registration information, we alone will determine whether or not to approve your proposed account. If approved, you will be sent an e-mail detailing how to complete your registration. . It is a condition of your use of the Website that all of the information that you provide through the Website is correct, current, and complete. You agree that all information that you provide through the Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions that we take with respect to your information consistent with our Privacy Policy.
You accept that the details you provide about establishing an account are correct and that you will keep your details up-to-date. You are responsible for the security of all of your user names, passwords, and registration information (such as unique account identifiers or historical billing information), and you are solely responsible for any use (authorized or not) of your accounts. You agree to notify us immediately about any unauthorized activity regarding any of your accounts or other breaches of security. We may at our discretion suspend or terminate any of your user names and passwords at any time with or without notice.
We reserve the right to withdraw or amend the Website, and any functionality, service, or material provided through the Website, in our sole discretion and without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to all or any portion of the Website in our sole discretion.
We act as an aggregator and provide users with content, functionality, and services related to managing, leasing, or renting real property, including vacancy marketing, rental applications, tenant screening, and payment processing. The Website may be used by tenants or prospective tenants to, among other things, apply for a property, obtain renter’s insurance, and make or receive payments, and by landlords, property managers, or their agents to, among other things, market properties, receive applications, screen applicants, and make or receive payments. We may facilitate transactions between users of the Website and between users and others. However, we are not a party to any transactions, contracts, or agreements between users or between any user and any third party, even if the transaction is facilitated by the Website. We are not a landlord or property manager, nor are we a broker or agent for any user. Tenants may use the Website to obtain renter’s insurance, but we are not an insurer or an insurance agency. Further, while we may provide general information about the rights and obligations of landlords and tenants, as well as forms or template documents, including contracts such as lease agreements or rental agreements, we are not lawyers and do not provide legal advice of any kind. Users should consult legal counsel before entering into any contracts.
We accept no responsibility for any loss, damage, or death that happens during and after the service. The user shall indemnify us for all claims and liabilities arising out due to the use of the website by the user, including costs and expenses incurred.
We believe Aff Flat Inc should stay a clean place and we work hard to make it reliable and useful to both, Tenants and Landlords. Therefore we do not tolerate any illegal activities, scams, spam, or trying to mislead other users to gain an advantage, get free work, or ask others to perform actions that are not legal. We monitor many things in the backend and as soon as we notice strange behavior, we put such accounts on hold and contact the owner. In cases where we are 100%, a user has tried to perform an illegal activity, we will immediately terminate such an account.
You agree not to use the Website:
Additionally, you agree not to:
The website permits you to submit content, feedback, etc. but you are solely responsible for the content submitted by you. You represent that you have required permission to use the content.
We do not guarantee the confidentiality or protection of any user content submitted to the Website. It is your responsibility to monitor and protect any intellectual property rights that you may have in your user content, and we do not accept any responsibility for the same. We have the right, but not the obligation, to monitor user content, and we may, in our sole discretion and for any reason whatsoever, edit, refuse to post, remove, or disable access to, any user content.
You are responsible for any user content that you submit. You must ensure that such user content is safe, complies with all applicable laws and the Agreement, and does not violate the rights of any third party. You agree that you will not submit any user content that:
Any such submitted content will be refused by us. If repeated violations occur, we reserve the right to cancel user access to the website without advanced notice.
By submitting User Content, you
We allow landlords to request a credit report and/or a background check report from prospective tenants through the Website. When a landlord makes such a request, we will give the prospective tenant the option to approve a single-use copy of his or her credit report and/or background check report and to share it with the requesting landlord. To provide this service, we may ask for your Social Security Number and other personally identifying information (such as information about other creditors you have had), which we will share with our third-party credit reporting agency for the purposes of preparing and sharing reports and verifying your identity, and which we will not store (except on a temporary basis) or use for any other purpose. aflat.co uses TransUnion, available at the address below, to obtain the screening reports that are shared with the landlord. aflat.co does not make tenant screening decisions on behalf of landlords. Please refer to the prospective landlord’s website or other contact information for any criteria around which tenant screening decisions may be made. In the event of an adverse action to your application, you have the right to request a free copy of your consumer report from the credit reporting agency and dispute the accuracy of information appearing in the report.
TransUnion Rental Screening Solutions: Attention: Consumer Disputes
PO Box 800 Woodlyn, PA 19094
Email: TURSSDispute@transunion.com
Phone: 1-833-458-6338
If you are a landlord requesting a credit report or a background check report from a prospective tenant:
If you are a tenant approving a credit report or background check report:
Credit-report and background check-report functionality is provided by our third-party credit reporting agency and may not be available for all users or at all times for various reasons, including reasons beyond our control or about which we may not have specific information. If you are unable to order, approve, share, request, or view a credit report or background check report using the Website, you should contact the person requesting or being asked to provide the report via the contact information provided through the Website to discuss the matter directly. You may also contact us at support@aflat.co for assistance.
We are not a credit bureau and do not control the content of credit reports, including reports obtained through the Website. We are NOT responsible for the content of any credit report or background check report or any credit score, whether correct or incorrect. Credit reports and background check reports can contain information that is incorrect, incomplete, or not up to date, and reports are not a substitute for carefully reviewing and independently verifying all information contained in a rental application and interviewing a prospective tenant. If you believe that any information contained in your credit report or background check report is inaccurate or incomplete, you have the right to dispute it. To dispute the content of your credit report or background check report, please contact us via email at support@aflat.co.
To dispute the content of your credit report or background check report, please contact TransUnion via email at TURSSDispute@transunion.com or by phone at 1-833-458-6338.
Our general policy is we do not offer any refund. However, in a determination to accomplish customer satisfaction, the Customer can contact us through our email: info@aflat.co. We will respond within 3 (Three) business days.
We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.
If for any reason, our customer support team confirms a refund. Then, a refund will be made accordingly.
We take our customer's feedback very seriously and use it to constantly improve our products and quality of service.
For your Security, refunds will only be transferred back to the Original Mode of Payment.
The complete refund process normally takes about 15-30 working days from the date of confirmation of the refund.
We shall not be responsible for any damages throughout the term of the property rental engagement. The Tenant is responsible for any damages to the property throughout the term of the property rental engagement, irrespective of whether someone else is at fault or the cause has not been identified. The Tenant, therefore, is fully responsible for the cost of repair up to the value of the security deposit. The Tenant hereby agrees to reimburse the Landlord for all damage to the property that occurred during the term of the property rental engagement by the negligence of the Tenant. Acknowledgment and responsibility of this must be signed off in the rental agreement. In the absence of any damage, loss, or additional charges, the deposit shall be returned in full to the Tenant.
By this Website:
We reserve the right, but not the obligation, to limit the usage or supply of any service to any person, geographic region, or jurisdiction. We may use this right as per the necessity. We reserve the right to suspend any Service at any time. Any offer to provide any Service made on this Website is invalid where banned.
We reserve the right, in our sole and absolute discretion, to deny you access to the Website or any service, or any portion of the Website or service, without notice, and to remove any content.
We accept no responsibility for delays/errors due to circumstances outside of our ruling (Force Majeure). These circumstances can be, for example, labor conflict, fire, war, government decisions, or reduced or non-delivery from the other user.
We shall not be liable and responsible for the behavior of the users. And we are also not accountable for the quality of the services provided by the Relationship manager on the website.
You understand and agree that we (a) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties; and (b) shall not be responsible for any materials posted by us or any third party. You shall use your judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.
Further, we shall not be liable for direct, indirect consequential, or any other form of loss or damage that may be suffered by a user through the use of the www.aflat.co Website including loss of data or information or any kind of financial or physical loss or damage.
In no event shall Aff Flat Inc LLC, nor its owners, directors, employees, partners, agents, suppliers, or affiliates, be accountable for any indirect, incidental, special, eventful, or exemplary costs, including without limitation, loss of proceeds, figures, usage, goodwill, or other intangible losses, consequential from (i) your use or access of or failure to access or use the Service; (ii) any conduct or content of any third party on the Service; and (iii) unlawful access, use or alteration of your transmissions or content, whether or not based on guarantee, agreement, domestic wrong (including carelessness) or any other lawful concept, whether or not we've been aware of the possibility of such damage.
We are not responsible to you for:
You are strictly prohibited from using the Website or any of our's Services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.
The Website may comprise links to external or third-party Websites (“External Sites”). These links are provided exclusively as ease to you and not as authorization by us of the content on such External Sites. The content of such External Sites is created and used by others. You can communicate with the site administrator for those External Sites. We are not accountable for the content provided in the link of any External Sites and do not provide any representations about the content or correctness of the information on such External Sites. You should take safety measures when you are downloading files from all these Websites to safeguard your computer from viruses and other critical programs. If you agree to access linked External Sites, you do so at your own risk.
By accessing or using this Website, you approve us to use, store, or otherwise process your personal information as per our Privacy Policy.
Every effort has been taken to ensure that the information offered on this Website is accurate and error-free. We apologize for any errors or omissions that may have occurred. We cannot give you any warranty that usage of the Website will be error-free or fit for purpose, timely, that defects will be amended, or that the site or the server that makes it available is free of viruses or bugs or signifies the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.
The website and the service are provided on an “as is” and “as available” basis without any warranties of any kind, including that the website will operate error-free or that the website, its servers, or its content or service are free of computer viruses or similar contamination or destructive features.
We disclaim all licenses or warranties, including, but not limited to, licenses or warranties of title, non-violation of third parties' rights, and fitness for a particular purpose, and any warranties arising from a matter of dealing, course of performance, or usage of trade. In relation to any warranty, contract, or common law tort claims: (i) we shall not be liable for any unintended, incidental, or substantial damages, lost profits, or damages resulting from lost data or business stoppage resulting from the use or inability to access and use the website or the content, even if we have been recommended of the possibility of such damages.
The website may comprise technical incorrectness or typographical errors or omissions. Unless required by applicable laws, we are not accountable for any typographical, technical, or pricing errors recorded on the website. The website may contain information on certain services, not all of which are available in every location. A reference to a service on the websites does not suggest that such service is or will be accessible in your location. We reserve the right to do changes, corrections, and/or improvements to the website at any time without notice.
We specifically (but without limitation) disclaim
We do not guarantee the accuracy of and disclaim all liability for, any errors or other inaccuracies in the information, content, recommendations, and materials made available through the services.
We make no representations, warranties, or guarantees, express or implied, regarding any third-party service or advice provided by a third party.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at info@aflat.co.
The Website contains material, such as software, text, graphics, images, designs, sound recordings, audiovisual works, and other material provided by or on our behalf of us (collectively referred to as the “Content”). The Content may be possessed by us or third parties. Unauthorized use of the Content may infringe copyright, trademark, and other laws. You have no rights in or to the Content, and you will not take the Content except as allowed under this Agreement. No other use is allowed without prior written consent from us. You must recollect all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. You may not transfer, provide license or sub-license, sell, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. The use or posting of the Content on any other Website or in a networked computer environment for any purpose is expressly prohibited.
If you infringe any part of this Agreement, your permission to access and/or use the Content and the Website automatically terminates and you must immediately destroy any copies you have made of the Content.
Our trademarks, service marks, and logos used and displayed on the Website are registered and unregistered trademarks or service marks of us. Other product and service names located on the Website may be trademarks or service marks owned by others (the “Third-Party Trademarks,” and, collectively with us, the “Trademarks”). Nothing on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without our prior written permission specific for each such use. None of the Content may be retransmitted without our express, written consent for every instance.
You agree to defend, indemnify, and hold us and our officers, directors, employees, successors, licensees and assigns harmless from and against any claims, actions, or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of this Agreement or your misuse of the Content or the Website. We shall provide notice to you of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit, or proceeding. We reserve the right, at your expense, to assume the exclusive defense and control of any matter that is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting our defense of such matter.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.
Term. The Services will be provided to you can be canceled or terminated by us. We may terminate these Services at any time, with or without cause, upon written notice. We will have no liability to you or any third party because of such termination. Termination of these Terms will terminate all of your Services subscriptions.
Effect of Termination. Upon termination of these Terms for any reason, or cancellation or expiration of your Services: (a) We will cease providing the Services; (b) you will not be entitled to any refunds or usage fees, or any other fees, pro-rata or otherwise; (c) any fees you owe to us will immediately become due and payable in full, and (d) we may delete your archived data within 30 days. All sections of the Terms that expressly provide for survival, or by their nature should survive, will survive termination of the Terms, including, without limitation, indemnification, warranty disclaimers, and limitations of liability.
This Agreement constitutes the entire agreement between the parties hereto concerning the subject matter contained in this Agreement.
If a dispute arises between you and the website www.aflat.co, our goal is to resolve such a dispute quickly and cost-effectively. Accordingly, you and the website agree that we will resolve any claim or controversy at law or equity that arises between us out of this Agreement or the website and mobile application Services (a “Claim”) in accordance with this section entitled “Dispute Resolution”. Before resorting to these alternatives, you agree to first contact us directly to seek dispute assistance by going to Customer Service.
For any claim arising between you and www.aflat.co (excluding claims for injunctive or other equitable relief), the party requesting relief may elect to resolve the dispute cost-effectively through binding non-appearance-based arbitration. A party electing arbitration must initiate such arbitration through an established alternative dispute resolution (“ADR”) provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (a) the arbitration will be conducted by telephone, online, and/or be solely based on written submissions, the specific manner will be chosen by the party initiating the arbitration; (b) the arbitration will not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties, and (c) if an arbitrator renders an award the party receiving the award may enter any judgment on the award in any court of competent jurisdiction.
The terms herein will be governed by and construed under the law of the United States of America and the State of Massachusetts without giving effect to any principles of conflicts of law. The Courts of the State of Massachusetts shall have exclusive jurisdiction over any dispute arising from the use of the Website.
We will have no liability to you, your users, or any third party for any failure us to perform its obligations under these Terms if such non-performance arises as a result of the occurrence of an event beyond our reasonable control of us, including, without limitation, an act of war or terrorism, natural disaster, failure of electricity supply, riot, civil disorder, or civil commotion or other force majeure event.
We shall have the right to assign/transfer this agreement to any third party including our holding, subsidiaries, affiliates, associates, and group companies, without any consent of the User.
If you have any questions about these Terms, please contact us at info@aflat.co.